FAQ's

Placing orders

Do you have a minimum order quantity (MOQ)?

Yes and No.
For ready-made blank styles (like our heavyweight tees), there is no MOQ – you can order as little as 1 piece.
For custom colors, sizes, or relabeling, the MOQ typically starts at 100 pcs per style/color.

Can I order samples before placing a bulk order?

Absolutely. We encourage sampling first to test our fit, fabric, and quality. You can order samples directly from our website or contact us for a customized sample pack.

Do you offer custom relabeling or packaging?

Yes! For orders over 100 pcs, we offer:

  • Woven neck labels
  • Heat transfer tags
  • Hangtags
  • Custom polybag packaging

We can also assist in brand setup for first-time customers.

Where are your products made?

All HEM Blankwear products are ethically made in Vietnam, in factories managed by HEM APPAREL. We control the full production process - from knitting to sewing to packing.

Shipping

What are your shipping options?

We ship globally, with a focus on fast and cost-effective delivery to the U.S.
Small orders are shipped via DHL or FedEx Express.
Bulk orders can ship via air or sea freight - we’ll quote the best option for you based on location and order size.

How long does it take to receive my order?

Ready-to-ship items: 2-5 business days (via express courier)
Custom relabeling orders: 10–15 business days (including production time)
Large custom orders: Varies by order – usually 4–6 weeks
We’ll confirm the timeline before you pay.

Wholesale pricing & partnerships

How do I get a wholesale price list?

You can:
Visit our wholesale site.
Or contact our team directly at info@hem-apparel.com for a custom quotation based on your order volume and needs.

Do you offer bulk or distributor pricing?

Yes. We offer tiered pricing for resellers and high-volume buyers. If you're a distributor or looking to stock our blanks, reach out and let’s talk.

General questions

What is HEM Apparel Blankwear?

We are the wholesale blankwear division of HEM APPAREL – a trusted garment manufacturer based in Vietnam. We produce premium-quality blank apparel designed for printing, embroidery, or relabeling. Our mission: Factory-direct blankwear for streetwear brands, print shops, and creators.

What makes HEM Apparel Blankwear different?

We’re not just a blankwear brand - we’re your factory partner. Our key differences:

  • Factory-direct pricing
  • Premium heavyweight fabrics
  • Streetwear-ready fits
  • Flexible support for small brands
  • Transparent & ethical production
Can I visit your factory or office?

We welcome serious business inquiries! If you’re visiting Vietnam and would like to see our production, please book in advance via email/WhatsApp. We also offer virtual factory tours.

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